Date of last update of the declaration: 26 June 2025

Só Garrafas undertakes to make its website accessible in accordance with Decree-Law 83/2018 of 19 October and Decree-Law 82/2022 of 6 December, which transpose Directive (EU) 2016/2102 and Regulation (EU) 2019/882 into national law, respectively.

Current compliance status

This website is partially compliant with the accessibility requirements of WCAG 2.1 level AA, due to the non-conformities listed below.

Content not accessible

Some parts of this website are not fully accessible, for the following reasons:

a) Non-compliance with accessibility requirements:
Certain interface elements, such as buttons and text on light backgrounds, do not fulfil criterion 1.4.3 (Minimum Contrast), making it difficult for people with low vision to read.

These problems are currently being technically analysed and will be progressively corrected by the end of 2025.

b) Content outside the scope of the applicable legislation:
Some old PDF files available on the website may not have been generated in an accessible way, as they were produced before 2018. These documents are marked and will be gradually replaced with accessible versions.

Continuous improvement plan

A global review of the site’s graphic interface and technical structure is underway with the aim of achieving full compliance with WCAG 2.1 AA by the end of 2025. All changes will be developed with accessibility by design.

Contacts and feedback

If you have detected an accessibility problem or would like to report a fault, please contact us at:

Telephone: (+351) 272 327 009 (Call cost for national landline)
Form: Só Garrafas – Contacts
Complaint mechanism

If you do not receive a satisfactory response within 30 working days, you can appeal to the competent authority:

National Institute for Rehabilitation, I.P.
Av. Conde de Valbom, 63 – 1069-178 Lisboa
inr@inr.mtsss.pt
https://www.inr.pt